Core Values and Commitments at Regal International

Customer Centricity

Customer centricity is the practice of prioritizing the customer in every aspect of business. At Regal International, we are dedicated to this principle. Our customer service team is available 24/7 to address inquiries and resolve issues promptly. We also regularly survey our customers to gather feedback on our products and services, ensuring we continuously improve and meet their needs.

Diversity and Inclusion

Diversity encompasses the variety of individuals within an organization, including their unique backgrounds, experiences, and perspectives. Inclusion ensures that everyone feels welcome and valued, regardless of their differences. Regal International Surgical Instruments is committed to fostering a diverse and inclusive workplace where all employees feel respected and empowered. We believe that a diversity of thought and experience enhances decision-making and drives innovation. Our initiatives include unconscious bias training, employee resource groups, and mentoring programs to promote an inclusive environment.

Compliance Culture

Compliance culture encompasses the values and behaviors that encourage adherence to laws, regulations, and internal policies. A robust compliance culture is vital for any organization aiming to avoid legal issues and uphold its reputation.

• Reduces Legal Risks: By complying with applicable laws and regulations, Regal International minimizes the risk of fines, lawsuits, and penalties from government agencies.
• Protects Reputation: A strong compliance culture safeguards Regal International’s reputation as a responsible and ethical company.
• Enhances Employee Morale: Employees who perceive their company as committed to compliance are more likely to feel engaged and productive.
• Facilitates Business Growth: A solid compliance culture fosters customer confidence in Regal International’s products and services, supporting business expansion.

Ownership and Performance

Ownership refers to the sense of responsibility individuals feel for their work and the outcomes they achieve. Performance reflects the quality of one’s work or actions.

Regal International believes that every team member should take ownership of their work and strive for results. Our performance management system is designed to help employees set goals, track their progress, and receive constructive feedback. We also reward employees for their contributions and achievements, reinforcing our commitment to excellence.

Creating Growth Opportunities

Creating growth opportunities refers to the chances employees have to develop their skills and advance their careers. Regal International Surgical Instruments is dedicated to fostering these opportunities. The company offers a variety of training and development programs designed to enhance employees' skills and facilitate career advancement. Additionally, we provide career development options, including rotational and stretch assignments, to further support professional growth.

Respect and Care

Respect involves a deep admiration for others, while care reflects a genuine concern for their well-being. Regal International believes that both are essential for cultivating a positive and productive workplace. Our code of conduct clearly outlines expectations for behavior and interaction.

To support our employees’ well-being, Regal International offers various programs and resources, including employee assistance programs, wellness initiatives, and flexible work arrangements.

Fairness

Fairness is the quality of being impartial and just. At Regal International, we believe that everyone deserves to be treated fairly and with respect. Our policies and procedures are designed to ensure equal treatment for all. We maintain a zero-tolerance policy for discrimination and harassment, reinforcing our commitment to a respectful and equitable workplace.